Contact our Admissions Team for more information and clarification regarding our policies.

Tobacco Policy:

Tobacco use IS permitted at the facility. This includes; cigarettes, cigars, e-cigarettes and chewing tobacco. NO loose tobacco is allowed. All products must be new and sealed upon arrival at the facility. All e-cigarettes juices and atomizers must be new and sealed upon arrival. Clients must abide by the Federal age requirement of 21 years of age for tobacco purchase and use.

Cell Phone Policy:

Personal Cell phone use is NOT permitted while in Residential treatment. Clients have access to an “In-house” phone during scheduled call times.

Laptop Policy:

Personal Laptop use is NOT permitted while in Residential treatment.

Smart Watch Policy:

Smart Watches of any make/model are NOT permitted to be worn or used while in our care. Mechanical and digital watches are allowed and encouraged.

Visitation Policy:

Due to the COVID-19 pandemic, we have temporarily suspended in-person family visitation. We are currently using web-based video conferencing in place of face-to-face visits. Family communication will be coordinated and approved with your Primary Therapist.

What is Medication Assisted Treatment (MAT)?

Medication Assisted Treatment combines behavioral therapy and medications to treat substance use addiction. Vivitrol and Naltrexone are approved and utilized as an option for clients in our care.

Do you offer Private Rooms?

Our center has been designed for room sharing. Private rooms MAY be available based on clinical guidelines and availability.

Are there laundry facilities on site?


Can I bring my own pillow and blanket?


Can clients send and receive letters and packages?

Yes. Please have mail sent directly to the address below.

1481 E. Pioneer Rd. 
Draper, UT, 84020
Deer Hollow Recovery
Attn: Client Name

Can I have the newspaper delivered to the facility?


Can I bring essential oils?

Yes. All products must be new and sealed upon arrival to the facility.

Can I bring an MP3 Player?

Yes. The only restrictions apply to a player that has camera or Wifi access.

Should I bring my medications?

Yes. Please bring all of your current medications in their original prescription bottles. 

How much family involvement is permitted with programming?

We recognize the importance of integrating family into the recovery process, and family involvement is assessed and encouraged on an individual basis. Together with your primary therapist, you will create a treatment plan which can include family therapy at an interval that is supportive to you.

What is the average length of stay?

The initial part of your journey will be an anticipated 35-45 days. We also offer a full continuum of care through Outpatient Services and Recovery Residences.