Please contact our Admissions Team regarding any additional questions or clarification regarding our policies and FAQ’s.

Tobacco Policy:

Tobacco use IS permitted while living at the Recovery Residences. This includes; cigarettes, cigars, e-cigarettes and chewing tobacco. Clients must abide by the Federal age requirement of 21 years of age for tobacco purchase and use.

Cell Phone Policy:

Personal Cell Phone use is permitted while living in the Recovery Residence. There is an initial “Stabilization” period which restricts possession and use of cell phones.  Clients have access to a landline located within the Recovery Residence.

Transportation:

Deer Hollow provides transportation to; programming, outside support groups, and the grocery store.

Laptop / Personal Electric Policy:

Clients are permitted to bring laptops and personal electronics. Deer Hollow does not provide access to a desktop computer at the Recovery Residences.

Gaming Consoles:

Clients are not permitted to bring gaming consoles to the Recovery Residences.

Pet Policy:

Pets are not permitted to admit and stay with clients, regardless of how cute and supportive they are. Certified Service Dogs are permitted.

What is a Recovery Residence?

A Recovery Residence is a structured “Sober Living” environment which requires daily accountability and Outpatient Program attendance.

Can I have my car?

Yes. Personal vehicles are permitted, however clients must provide proof of a valid driver’s license, as well as current insurance and registration.

Should I bring my medications?

Yes. Please bring all of your current medications in their original prescription bottles.

Do you offer Private Rooms?

Our Recovery Residences have been designed for room sharing. However, private rooms are available on a first come, first served basis.

Are there laundry facilities on site?

Yes. The Recovery Residence is equipped with a washer/dryer, and each client is responsible for individual laundry care.

Can I send and receive mail?

Yes. Clients can have mail sent directly to the Recovery Residence. Individuals can update their temporary mailing address to reflect that of the Recovery Residence.

Can I have visitors?

Yes. Visitors are permitted during designated days and times. All guests must be approved by the Recovery Residence Coordinator.

What is the average length of stay?

Please anticipate 30-90 days. We offer a full continuum of care ranging from full time to part time services.